Best Western Plus Krakow Old Town Hotel, Krakow - Reviews, Room Options & Prices 2025

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About the Hotel

Sw. Gertrudy 6, Krakow, Poland, 31046

Best Western Plus Krakow Old Town, a contemporary 3-star property in one of Europe's most beautiful medieval cities, features bold interiors with custom furnishings, a 24-hour business center, and views over a green park.

Modern Room Amenities

The 92 air-conditioned rooms at Best Western Plus provide laptop-friendly workspaces, pillow menus, and mini-fridges. Each unit includes an LCD TV, iron, and tea/coffee facilities.

Dining and Drinks

Midtown restaurant serves Polish and international cuisine, complemented by a free buffet breakfast. The Drink Bar offers cocktails and desserts with distinctive clear plastic bar stools.

Business Meeting Spaces

Two meeting rooms and conference facilities accommodate professional training courses and business meetings. The lounge area showcases pink carpet, white furniture, and funky patterned walls.

Central Old Town Location

Hotel RT Monopol positions guests within walking distance of Florian Gate, Market Square, and Wawel Royal Castle. John Paul II International Airport is a 20-minute drive away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Single Room

Max:

2 persons

Bed options:

1 Single bed

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Premium Twin Room

Max:

2 persons

Bed options:

2 Single beds

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Premium King Room

Max:

2 persons

Bed options:

1 Double bed

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Getting around

A guide to all available transportation options

City Center

Krakow2700 ft

Airports

John Paul II International Krakow-Balice (KRK) 15.5 mi

Katowice (KTW) 65.8 mi

Train

Kraków Main Station4000 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

PLN 65 per day

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Allergy-free rooms
Elevator
Smoke detectors
Fire extinguishers
Key card access

Services

Paid airport shuttle
Room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet

Room features

Air conditioning
Heating
Terrace
Tea and coffee facilities
Ironing facilities

Media

AM/FM alarm clock

Location

Sw. Gertrudy 6, Krakow, Poland, 31046

Map view

street view

Sw. Gertrudy 6, Krakow, Poland, 31046

City landmarks

Castle

Wawel Royal Castle

3200 ft

University

Collegium Maius Great College

2700 ft

Church

St Mark's Church

3500 ft

Museums

The Cloth Hall

2100 ft

Northeast corner of Plac Wolnica

Corpus Christi Church

4300 ft

ul. Basztowa

Krakow Barbican

3800 ft

Rynek Glowny

Old Town

2300 ft

Synagogue

Old Synagogue

3700 ft

Tower

Town Hall Tower

2100 ft

Museums

Cracow Historical Museum

3100 ft

Synagogue

Izaak Synagogue

3400 ft

Church

Wawel Cathedral

3000 ft

Plac Szczepanski 3a

Bunkier Sztuki Contemporary Art Gallery

3300 ft

Church

Church of St. Catherine of Alexandria

3400 ft

Synagogue

High Synagogue

3600 ft

Museums

Czartoryski Museum

3300 ft

Museums

Galicia Jewish Museum

4100 ft

Museums

National Museum in Krakow

4900 ft

Ul. Pijarska

Saint Florian's Gate

4200 ft

Nearby

Square

Main Square

1900 ft

ul. Maly Rynek 9

Saint Barbara's Church

1600 ft

Center of Old Town

Krakow's Rynek Glowny Central Square

1900 ft

Church

Church of the Holy Apostles Peter and Paul

1800 ft

At the midpoint of Grodzka On The East Side

Church of St. Andrew

1900 ft

Rynek

Adam Mickiewicz Monument

1900 ft

KrakowPoland

Planty Park

800 ft

Church

St. Francis of Assisi Church and Monastery

1500 ft

Church

Church of St Adalbert

1800 ft

Church

Church of St. Martin in Krakow

1100 ft

Church

Dominican Church

1100 ft

Restaurants

Cupcake Corner

1500 ft

Michalowskiego 14 ul. Michałowskiego 14

Moaburger

800 ft

ul. Mikolajska 3

Bar Mleczny

1400 ft

ul. Juliana Dunajewskiego 4

Lajkonik

600 ft

pl. Dominikanski 2

Karmello Chocolatier

1100 ft

Plac Wszystkich Swietych 11

Hoan Kiem

1100 ft

ul. Starowislna 46

Tesoro Cafe

1200 ft

Poselska 18

Milkbar Tomasza

1900 ft

ul. Sw. Tomasza 24 31-027 Krakow

Dziorawy Kociol

1600 ft

Grodzka 50/1

Bajglando

1000 ft

Wielopole 11

Reviews and Ratings

Feedback from previous guests about their experience.

70%

enjoyed the hotel and would happily stay again

7.0/10

Very good

Rooms

7.4

Location

10.0

Service

8.8

Dining

7.6

Alison

United Kingdom, March 2025

6.2/10

My stay at Best Western Plus Krakow Old Town was a mix of good experiences and some drawbacks. The location was perfect for exploring the city, being just a five-minute stroll to the main square, with the staff being friendly and quick to assist. However, I had some issues with room cleanliness and noise from the trams which affected my sleep. Overall, it's a well-situated hotel that succeeds in many areas but has room for improvement.

Rooms

6.0

I found the rooms to be spacious with a modern design, but there were cleanliness issues during my stay. In one room, the shower wasn't enclosed properly, which led to water leaking onto the floor. Additionally, the noise from the nearby tram was noticeable, especially since my room faced the main road.

Service

8.0

The staff were friendly and accommodating, always eager to help with directions and recommendations. They quickly moved me to another room when I reported issues, showing good customer service despite my initial concerns about cleanliness.

Location

10.0

The location was unbeatable, just a short walk from the main square and nearby attractions. This made it really convenient for exploring the city, which I thoroughly enjoyed. It's definitely a key selling point for the hotel.

Dining

7.0

Breakfast offered a decent variety, with hot food and options like cereals and fresh bakes. However, it could be improved since some items weren't replenished promptly, and I found the coffee service slow at times.

Facilities

7.0

The hotel offered various facilities like laundry and shuttle services, but I felt my overall experience was slightly marred by minor issues with the room's amenities.

Christopher

United Kingdom, January 2025

7.2/10

I had a pleasant stay at Best Western Plus Krakow Old Town, with an excellent location near the main square and other attractions. The rooms were generally small but well-equipped, though I found the cleanliness and maintenance to be a strong point. The breakfast offered a decent selection, but I wish there were a full English option. Overall, I would consider returning despite a few minor issues.

Rooms

8.0

The rooms were comfortable with good amenities, though they were a bit small. My room had a good fridge, safe, and tea/coffee facilities. However, I wish the shower space was roomier.

Service

9.0

The staff were friendly and helpful during my stay. They even arranged a trip to Auschwitz, which was well-organized and reasonably priced.

Location

10.0

The location was fantastic, just a short walk from the Old Town and various attractions. It made exploring the city really easy.

Dining

7.0

Breakfast was buffet style with a good selection of continental options, though a full English breakfast would have been nice. The bar had reasonable prices and a decent selection.

Facilities

8.0

The hotel offered good facilities, including a bar and lounge area that were comfortable. There were also be various services available like laundry and tours.

Malcolm

United Kingdom, January 2025

7.2/10

I had a good overall experience at the hotel, with a fantastic location just a short walk from the main square and other attractions. The breakfast selection was decent but could use more variety, especially in fresh fruits. While the rooms were modern and comfortable, I did encounter some noise issues from traffic outside, particularly in the front-facing room. However, I would still recommend this place for its cleanliness and helpful staff.

Rooms

8.0

My room was modern and tidy, equipped with all the essentials, although I noticed noise from the trams outside. The pillows were a bit small for my liking, and while the room size was adequate, I think opting for a rear-facing room would be ideal for quieter nights.

Service

9.0

The staff were polite and very helpful throughout my stay, ready to assist with questions and arrange tours. I appreciated their warm hospitality, which added to my overall experience.

Location

10.0

The hotel is perfectly situated just a 5-minute walk from the Old Town square, making it easy to explore the city. I loved being close to restaurants and shops, allowing me to enjoy everything Krakow has to offer.

Dining

8.0

Breakfast had a good range of options including hot and cold drinks, cereal, and pastries, but the seating can be limited. I had to wait for a bit, so timing it right can help.

Facilities

9.0

The hotel provided many useful amenities like luggage storage after check-out and organized taxi services, which was very convenient for my travels.

Joshua

United Kingdom, November 2024

7.4/10

I had a fantastic stay at Best Western Plus Krakow Old Town. The location was unbeatable, just a short walk to the Old Town and the Jewish Quarter. While my room was on the smaller side and lacked a view, it was clean and comfortable. The breakfast offered a good variety, although not a full English. Overall, it was a great deal for the price paid, and I felt well taken care of by the staff during my visit.

Rooms

7.0

My room was a Premium Double, and while it was smaller than expected, it was adequately equipped and clean. It lacked a view and was somewhat cramped, but I appreciated the comfort.

Service

9.0

The staff were extremely polite and helpful, always ready to assist with any requests I had, from extra pillows to arranging transportation.

Location

10.0

The hotel's location was perfect, just a 5-minute walk to the main square and close to tram connections for easier transport to other attractions.

Dining

7.0

Breakfast was a typical European buffet, with plenty of options to fill me up for the day, although it didn't offer a full English breakfast.

Facilities

8.0

The hotel offered necessary amenities, including room service and arranged tours, enhancing my overall experience.

Elliot

United Kingdom, November 2024

7.4/10

My stay at Best Western Plus Krakow Old Town was lovely overall, with a lovely location just a short walk from the main square. The staff were friendly and always willing to help, making my experience quite comfortable. However, I found the rooms to be a bit on the smaller side and could hear some noise from the trams in the mornings. Despite this, I would definitely consider staying again due to the welcoming atmosphere and the excellent breakfast options.

Rooms

8.0

The room was clean and well-appointed, though a bit small for comfort, especially in the shower area.

Service

9.0

The staff were very friendly and provided good service, especially during breakfast and check-in.

Location

10.0

The location is perfect for exploring Krakow, just a 5-minute walk to the old town and nearby attractions.

Dining

9.0

The breakfast was excellent with a variety of options to choose from each morning.